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Shipping / Delivery Options

UK

To receive accurate shipping prices, please place all the products you desire to purchase in your basket.

Royal Mail 48 (2-3 Business Day)

Varies from £2 to £7 based on the weight of your order (0-4KG)

Royal Mail 24 (Next to 2 Business Days)

Varies from £3 to £8 based on the weight of your order (0-4KG)

DHL (Next to 1 Business Day – Includes tracking notifications)

£9 on orders up to 4KG in weight.

London Courier (Next or 1 Business Day)

£13 on order up to 10KG in weight

Free Collection from Purplebone Notting Hill (95 Notting Hill Gate, W8 7SR) 1-2 business days

Please await the order completion email before you arrive in store to collect your order (Check spam inbox if you haven’t received it).

Europe

To receive accurate shipping prices, please place all the products you desire to purchase in your basket.

Royal Mail International Priority (up to 7 Business Days)

Prices vary from £2.50 to £13 based on the weight of your package (0-2KG)

DHL (Next to 1 Business Day – Includes tracking notifications)

Prices vary from £25 to £110 based on your location and the weight of your package (0-8KG)

Economy (3+ Business Days) Various Couriers (Tracking included)

Prices vary from £15 to £135 based on your location and the weight of the package (0-10KG)


International

To receive accurate shipping prices, please place all the products you desire to purchase in your basket.

Royal Mail International Priority (up to 7 Business Days)

Prices vary from £3.50 to £18 based on the weight of your package (0-2KG)

DHL (Next to 1 Business Day – Includes tracking notifications)

Prices vary from £35 to £175 based on your location and the weight of your package (0-8KG)

Economy Various Couriers (3+ Business Days – Includes Tracking)

Prices vary from £25 to £300 based on your location and the weight of the package (0-10KG)

Terms

We know how important it is to get your delivery to you as quickly and conveniently as possible, and we offer a range of express and standard options. Please refer to the prices above to check delivery information for your country; please select the option that suits you best at the checkout page. Orders are dispatched as soon as our e-commerce team are available, this is usually the same day or within 1 business day. Orders placed on a Friday after 4pm will be dispatched the following Monday, though we will endeavour to have them dispatched on the Friday itself. For domestic UK orders we offer free returns through Royal Mail. For returns please refer to our returns policy page.

For International orders, customers need to provide us with correct shipping location information known to any and all shipping couriers. The customer will be charged for the postage of the second dispatch, if one’s order is returned to Purplebone due to incorrect mail information initially being provided. Purplebone holds the rights to deny a refund of the shipping if a customer does not pay for the second round of postage and expects a refund. If you live in a country who’s local mail is unreliable, do not choose the Royal Mail options at checkout, alternatively please choose DHL otherwise your order will be cancelled.

If you have any specifications about the delivery of your order, please specify by emailing us at sales@purplebone.com.

Wholesale & Drop Ship

Wholesale

Royal Mail 24 (1 to 2 Business Days) – Orders up to 1.5KG in weight – £4.50

Royal Mail 24 (1 to 2 Business Days) – Orders from 1.5KG to 4KG in weight – £8

DHL (Next to 1 Business Day Tracked) – Order up to 4KG in weight – £9

London Courier (Next to 1 Business Day) – Orders up to 10KG in weight – £13

Europe & International – same prices as seen in the above charts.

Drop Ship

Royal Mail 24 (1-2 Business Days) – From £3 to £8 based on the weight of your order (0-4KG)

DHL (Next to 1 Business Day Tracked) – Order up to 4KG in weight – £9

London Courier (Next to 1 Business Day) – Orders up to 10KG in weight – £13

Europe & International – same prices as seen in the above charts.